Discus Systems PLC - IT Support Company in Birmingham West midlands
0800 880 3360

Why Discus?

 
Our customers tell us there are three primary reasons why they continue to do business with us:
  • Excellent service
  • High quality work, and
  • Commercial flexibility
Excellent service
 
Our customers know there is more to a job than just getting it done. They appreciate that
  • We turn up on-time
  • A qualified engineer answers the phone within 5 rings, 90% of the time
  • We coach our engineers on how to give our customers first-class service
High quality work
 
Our customers like it that our engineers are up-to-date with their knowledge before they arrive on their premises
  • We run internal group training sessions, on selected topics – to increase the team's knowledge
  • We have an excellent system in place so that knowledge, especially that of our customers' technology, systems and support history is shared between all our engineers
Commercial flexibility
 
Our customers want an easily understood, straightforward, easy to administer service contract, so that's exactly what we offer them.
  • No confusing contract
  • No multiple service levels
  • No different price points
A single fee for fully comprehensive IT support.
 
 
 Discus Systems - solving computer problems throughout the West Midlands, covering Birmingham, Coventry, Solihull, Sutton Coldfield, Lichfield, Tamworth, Wolverhampton, Dudley, Bromsgrove and Redditch.
 
 
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