Technical and Operational Excellence
Solution1 has a unique ability to design and build custom network solutions using the best technical and operational elements for optimal performance and cost.
Strong Commercial Management
Discus are part of Solution1's Supplier Management Team which are dedicated to ensuring that we as suppliers meet their operational SLAs. They continue to negotiate throughout the lifetime of the contract to maintain market leading prices.
Proactive Service and Account Management
We understand the importance of delivering our solution in a seamless manner with minimal impact to your business. A Project Manager will develop and deliver against a project plan that is suitable for your business.
The UK based service management team will proactively monitor the network and keep you abreast of any issues and meet with you on a regular basis to discuss our performance and make recommendations for the future.
We will also provide you with a web-based portal giving you immediate access to your network inventory, billing and service cases. You will also have web-based access to the network management platform giving you clear real-time visibility of the network's operational performance.
We will provide you with ongoing technical consultancy, so that you are assured of being provided with regular updates in the telecoms marketplace and how these may benefit your business.
Discus Systems - providing support throughout the West Midlands, covering Birmingham, Coventry, Solihull, Lichfield, Tamworth, Wolverhampton, Dudley, Bromsgrove and Redditch.