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Discus Systems PLC - IT Support Company in Birmingham West midlands
08000 24 24 11
u2us@discus.co.uk
Why Discus

Why Discus?

Why Discus
  There are many companies out there who genuinely believe that all they need to do is deliver the computer, plug it in, take your money and run, they have no concept of after sales service and no mechanism for follow up

That's not us.

Few IT providers are prepared to take ownership of problems

We do. We will assume responsibility and work with you proactively to find a solution

We are in it for the long term and aim to build lasting and long-term relationships with our customers

Our Service includes a guarantee that:

We will answer the phone
Our help desk is available from 8:00am – 6:00pm five days per week with the option of a 24/7 service. You will always connect to the same dedicated team who will know your system

No Techno-Babble
We understand the need to keep jargon to a minimum so that you can make informed decisions about how you proceed

You can trust us
Many of our customers have been with us for many years – we are committed to a long-term two-way relationship.

We respond
Our maximum telephone response time for contract customers is 60 minutes with 95% of problems resolved within 4 hours.
 
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Microsoft Small Business Specialists Birmingham Microsoft Gold Certified Partner Birmingham Siemens Solution 1 Reseller Birmingham Sonicwall Specialists Birmingham Business Link Approved Birmingham Fujitsu Primergy Certified Partner Birmingham Facebook Follow us on Twitter part of the Dains Group ESET NOD32
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