Managed Email Service

E-mail Security

External spam and virus filtering - on your terms
Spam and viruses are a considerable problem for organisations that receive thousands of harmful and unwanted emails everyday. Today, spam accounts for 90-95% of all emails and viruses for less than 1%. With external email scanning from SoftScan you can forget all about spam and viruses, and concentrate on tasks that will add value to your business.

hosted email solution & Anti Spam
SoftScan manages your e mail traffic through several spam and virus filters that scan emails
against thousands of rules. Once the email has been scanned for unwanted and
harmful content, approved emails are then sent to your mail server.

SoftScan's email security service provides you with several benefits:

Total email security: SoftScan protects both inbound and outbound email traffic.
Resource saving: No investment for installation or maintenance of hardware and software is required, including the updating of spam and virus software.
Less bandwidth: SoftScan removes spam and viruses, so only wanted emails are sent to your internal mail server.
Additional backup: If SoftScan cannot contact your mail server, you are immediately notified and all emails are queued on SoftScan's servers to up to 7 days.
Easy administration: The web based administration console provides a general overview of an organisation's email traffic and allows you to easily setup of rules, manage emails in quarantine etc.
Additional network protection: Protect your own servers against internet spammers by setting them to only recognise SoftScan's MX record.
Guarantee: SoftScan's Service Level Agreement (SLA) ensures a high level of service is always provided, in terms of both support and functionality. The solution is certified "Checkmark Premium" from independent testers at West Coast Labs.
Free support: Contact support any day of the week.

Outgoing E-mail Scanning

Guaranteed virus-free e-mail communication
With the SoftScan Outgoing Scanning service you can guarantee your customers and other business contacts that your e-mails virus free.

Why Outgoing Scanning?
Most companies today are very much aware of the importance of scanning inbound mail traffic, but at the same time forget to check outgoing emails. Sending out viruses, even if the activity is occurring surreptitiously, is not only bad for your company's reputation, but if the message is stopped by the recipient's email security you may not realise that it did not reach its destination. With the SoftScan Outgoing Scanning service, you no longer have to worry.

What we do
When scanning your outgoing emails, we use three leading antivirus-scanners. In this way we ensure that all emails sent from your network are free from viruses.

With SoftScan Outgoing Scanning there are several advantages:

Virus protection: All your emails are sent without viruses. SoftScan provides protection against all known viruses by three antivirus-scanners, which are continuously updated. (Which scanners are used depends on your selection for inbound emails).
Protection from blacklisting: When SoftScan scans your outgoing emails, the risk of having your outgoing IP-numbers blacklisted is reduced. Your emails are passed on to the recipient through one of SoftScan's IP-numbers.
Direct response: You can setup the system to automatically receive notification if one of your outgoing emails is infected with virus.
User-friendly administration: SoftScan's web based administrator's console allows you to navigate and set-up the solution to reflect your own email policy, personal preferences or local legislation. In the administrator's console you will also find statistics about all outgoing emails.
Customisable disclaimers: Simple customisation of outgoing disclaimers, ensuring full legal compliance with the Companies Act 2006.
Free support: Free technical support within business working hours is included in the price.

Remote E-mail Backup

Real-time backup and archive
Email is an extensive part of the daily communication between organisations and their customers, many business decisions or contracts are often agreed via email. This makes it essential that all email messages are stored securely for future reference. And with increasing legislation regarding the failure to document and audit all email activity, it is crucial that your email archive is able to cope with the changes.

SoftScan Remote Email Backup provides a convenient solution to backup all e-mails and keep them secure in a data centre separate from the organisation. Once the backup service is setup and configured your entire external e-mail communication can be stored encrypted, in a secure server environment with virtually no additional management required.

SoftScan Remote E-mail Backup provides several benefits:

Assurance that all mission critical emails from customers, contractors and other business partners are kept secure
Real Time: The email is backed-up before it is delivered to the recipient without any perceivable delay
External storage ensures that your email archive is protected against threats to your premises from fire etc.
Easily retrieve your data - Emails can be retrieved in just 2 minutes by an administrator via any internet browser.
Scalable backup solution - storage can easily be expanded as demands dictate.
Archive emails from 1-7 years.
Independent: demonstrate that the archive is free from internal tampering.

outsourced Anti spam solution
SoftScan Remote E-mail Back-up ensures that a copy of the message is archived before the
email is sent to the recipient. This way, many of the back-up issues of the past are eliminated.

Web Security Service

External filtering and scanning - on your own terms

Gone are the days of inconvenient maintenance and updating of various solutions to control your company's Internet traffic!

IT criminals utilise the weaknesses of an open and dynamic Internet to spread malware, which can appear anywhere and when you least expect it. Malware is now the greatest risk factor when browsing on websites and using messaging services.

SoftScan Web Security protects your company's web traffic so all users can access the Internet securely and productively. No installation of software and hardware is required and no troublesome maintenance of updates to worry about. SoftScan does it all for you.

Corporate Email Solutions
An organisation's web traffic is directed through SoftScan Web Security, which scans
websites and Internet communication according to thousands of rules. Only secure
traffic is sent on.The user receives a notification if the requested content is blocked.

The SoftScan Web Security Service provides several advantages:

Total web security: The service scans both inbound and outbound web traffic. The entire content of websites are scanned including banners, scripts, Hotmail traffic, etc. and the user receives notification if the content is blocked.
Resource-saving: With an external, hosted solution, there is no need for a company to invest in the installation or operation of hardware and software, including updating antivirus software.
Scanning in real-time: All traffic is scanned for malware in real-time, without a noticeable delay to the user. Spyware and viruses are stopped at the Internet level before they can infiltrate your network and damage or infect an organisation's computers.
Pro-active scanning: The solution uses several leading virus scanners combined with heuristic scanning, which pro-actively captures as yet unknown malware. This means that the company is protected against all types of virus attacks - including those not yet discovered by traditional antivirus scanners. Remember - prevention is better than cure.
Supports an organisation's Internet policy: You can control web rules for users and groups by URL categories, types of content and time intervals. This also means that as a company, you can comply with your own or industry-regulated requirements for employee behaviour on the Internet.
Easy administration and reporting: The web-based administration module provides real-time reporting of blocked malware and control over web rules.
Guarantee: SoftScan's Service Level Agreement (SLA) guarantees a high quality solution; in terms of operation, support and functionality. With worldwide distributed data centres, extensive redundancy and innumerable high-speed network connections, a 99.999% uptime of the solution is guaranteed.
Free support: Contact our Support on weekdays between 8.00 a.m.-6 p.m.