Service Levels

Our comprehensive server & workstation management keeps your systems running, available and secure.  We offer three different sevice levels to keep your systems and personnel productive. Each program provides varying levels of coverage based on user, desired results and budget without compromising quality. Workstation Support Per month from £9.50 + VAT Server Support per month from £75.00 + VAT

	Bronze Service Program Provides our basic monitoring services. We will keep your system secure and we'll be aware of any imminent problems. Security Patch Management System Log Monitoring Virus Protection Management Daily System Audits End User Support Portal Monthly Management Report     Silver Service Program Security measures increased for dealing with malicious threats, establishes baseline policies, asset tracking and changes, software rollout and upgrades and overall health of the workstation. Application Deployment Application Addition and Change Notification Hardware Change Notification Security Log Monitoring Application Log Monitoring Security Log Monitoring Spy ware Removal and Management Bandwidth Usage Tracking Asset Management Report Generation Remote Management   Gold Service Program The ultimate in protection to keep critical systems and users operational. End User Remote Control Desktop Policy Enforcement Backup and Disaster Recovery