The availability of IT Systems is absolutely critical in today’s competitive business environment and we appreciate and understand the impact in terms of cost and inconvenience that unreliable systems can have. We have developed our IT Support System to address this need and have the ability to remotely manage and monitor all aspects of your IT Infrastructure.
TotalCare, our remote monitoring package constantly reviews and checks your network and systems 24 hours per day. Any issues or problems are reported to our team so that we can deal quickly and efficiently with the issues before they have any impact on your business
Whatever the IT issue, we will assume responsibility and fix the problem. You can rest assured that our combined experience in IT will ensure a rapid solution to any issues you may have. There will be no nasty surprises about what is and isn’t included – we make this clear from the outset and will communicate clearly in advance of any work we do if there is likely to be any additional charge. It is in our interest to make you happy with our whole service
"On a number of occasions they have saved me money by proposing a much more cost effective and suitable way of doing things. Their day to day support is excellent and they use a number of innovative tools to help them deliver the support I need." Martin Davies Technical Director, KFS, Coventry.
Our TotalCare® package, which is included in all contracts, will provide regular management reports about your IT Systems and includes Drive Space Reports, Memory Reports, Event Log highlights, Patch Level Notification, Software Audits and much more. The report is intended to be proactive to allow you to make the decisions you need regarding the health and well-being of your computer installations.
What next?
For the complete documentation and for further information, e-mail your contact details to or call +44(0) 8000 24 24 11
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