"Thanks again to be honest we think Discus IT Support is fabulous even before this and since you've moved into the barn the efficiency and support is second to none." Rachael Dickinson, United Aftermarket Network Limited - Sutton Coldfield
0800 880 3360
IT Support
TotalCare System Support
Comprehensive, proactive IT support solution
TotalCare is our comprehensive IT support solution, catering specifically for small and medium sized businesses. TotalCare is designed to provide continuous remote monitoring of your IT infrastructure with the aim of anticipating problems before they occur, thus minimising potential disruption to your business.
Benefits
• We notify you immediately of any impending problems, avoiding potential business disruption
• If a problem occurs we will respond to your telephone call within 6 rings
• If a site visit is required we guarantee to be with you in less than 4 hours
• Your core systems are kept up to date and malware free
 Features
• Dedicated helpdesk with telephone and remote support
• Server monitoring and alerting
• Core system monitoring and alerting
• Backup monitoring and alerting
• User and systems administration
• LAN/WAN/WLAN support
• Antivirus & spyware management for servers
• Patch and service pack management for servers
• Status reporting in plain English
Discus Systems - providing IT support since 1997 to the West Midlands, covering Birmingham, Coventry, Solihull, Sutton Coldfield, Lichfield, Tamworth, Wolverhampton, Dudley, Bromsgrove and Redditch.
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