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Posted by Damien Biddulph on Tue 5th Apr 2016

A new update to Google Search has made it possible for people to vote for their favourite contestants on reality TV shows, The Next Web reports.

The update, which is being rolled out in Asia across mobile and desktop, reportedly allows people to search for a show and simply tap on the contestant they want to vote for.

It will reportedly work in conjunction with existing voting mechanisms, such as texting and placing votes through an app.

The Next Web suggests that reality TV fans will be able to vote for shows such as "The X Factor" and Asian versions of shows like "Got Talent" and "Idols."

TV shows such as "Vietnam's Got Talent" and "The X Factor Indonesia" have already trialled the voting mechanism, according to The Next Web. The producer of these shows, FreemantleMedia, is planning to expand the feature to India and Thailand.

Although the feature is launching in Asia, it's likely that Google will expand it to other regions if it proves successful. Business Insider has contacted Google to find out when this could happen.

Source: uk.businessinsider.com
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Posted by Damien Biddulph on Tue 5th Apr 2016

Satya Nadella is busy bringing you new devices and apps to infuse everything you do with computer-aided intelligence.

These include using a personal assistant (Cortana) to manage your calendar, having chat bots interact with you on the internet, and using the HoloLens virtual-reality glasses to impose a 3D virtual world onto your real world.

Yet when it comes to balancing work with family and personal life, the CEO of Microsoft doesn't think our obsession with our devices is helping.

Nadella doesn't believe in work-life "balance" but in work-life harmony, he tells Business Insider.

"There's no such thing as balance. It's how do I harmonize my work and my life?" he says.

We all spend tons of time at work and thinking about work, so it's important that our work be meaningful and fit in with our core values. But when it comes to spending time with the family, we all need to focus less on our phones and more on the real world.

That means not thinking about "the last email" you got from work, he tells Business Insider.

But it also means putting down that phone and paying full attention to your family and friends.

It's something that he's working on himself (emphasis added):

When I'm with my family, doing something, say, even this weekend, tomorrow when I'm there with my daughter, I'm present. What does that presence mean? A lot of us have the residual effect of the last email, the last thing. You've got to get very, very good, I think, in modern life to not have that residual effect spoil your presence. I see people over a dinner table all on their cellphone — that's when I say, wow, that's tragic.

Nadella calls our need for our phones "information anxiety," and he's hoping that Microsoft's new generation of smarter talking software and devices will help us solve that.

"So I'm running late to a meeting. The personal assistant realizes that, automatically on my behalf reschedules or notifies the person because it knows my calendar. I'm not doing some texting and driving. That's one trivial example," he says.

Source: uk.businessinsider.com
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Posted by Damien Biddulph on Tue 5th Apr 2016

British police tricked a suspected terrorist into handing over his unlocked iPhone by posing as company managers at the suspect's workplace, according to CNN.

Last Friday, a 25-year-old delivery driver from Luton, England, was convicted of planning a terror attack on American soldiers stationed in Britain. Junead Khan was planning to target United States Air Force bases in East Anglia, and communicated online with an ISIS fighter in Syria, The Guardian reports.

Securing evidence from Khan's iPhone 5s was an important part of his conviction. However, police had to figure out a way to get Khan's phone, while gaining access to his password. Data that could contain vital evidence in law enforcement investigations can be permanently inaccessible if the suspect refuses to surrender the password.

The FBI recently tried to make Apple create software to help it break into an encrypted iPhone belonging to a deceased terrorist earlier this year. The FBI retreated from this legal battle after an unnamed third party helped it hack into the device instead.

To get around any encryption issues in Khan's case, investigators went undercover, a source close to the investigation told CNN. According to the source, cops pretended to work for his company as managers and challenged him on where he was on a certain day. Khan then got out his iPhone to prove where he was.

"The undercover officers asked to see his iPhone and Khan handed it over," CNN reports. They then arrested him — and kept the iPhone accessible by changing the settings before it automatically locked.

"Via that phone we knew that they'd been in contact with Daesh fighters in Syria via text message, via emails but also using social media applications but also there was a vast amount of extremist and terrorist material on there in relation to how to make a bomb, for instance, but also material that related to atrocities overseas," Dean Yaydon, head of Counter Terrorism Command at the Metropolitan Police, told CNN.

The episode is reminiscent of the 2013 arrest of Ross Ulbricht, the convicted owner of Silk Road, then the world's largest online drugs marketplace. Ulbricht's laptop was encrypted, meaning that law enforcement had to get it off him while he was logged in, and before he had a chance to close or lock it.

So they swooped in undercover, targeting him while he sat at a library. Ars Technica reports that two disguised cops staged an argument, and when Ulbricht turned to look, they grabbed the laptop and arrested him. After that, one FBI agent had to keep pressing buttons to prevent it from going to sleep — because without the password to wake it back up, it would be useless.

Source: uk.businessinsider.com
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Posted by Damien Biddulph on Tue 5th Apr 2016

Nest, a smart-home company owned by Google's holding company Alphabet, is dropping support for a line of products — and will make customers' existing devices completely useless.

It's a move that has infuriated some customers, and raises worrying questions about the rights of consumers in the ever-more connected future.

In October 2014, Nest acquired Revolv, a smart-home device maker, nine months after it was itself bought by Google. The terms of the Revolv deal were not disclosed, and as Re/code reported at the time, the deal was an acqui-hire — buying a company for its talent rather than its products or users.

Nest cofounder Matt Rogers praised Revolv as "the best team out there," and Revolv immediately stopped selling its $300 (£210) home hub, which could be used to control lights, doors, alarms, and so on.

Revolv's team was to work on "Work with Nest," Nest's API program, but customers' existing Revolv products continued to be supported — until recently.

Just over a month ago, Revolv updated its website to announce that it is closing down completely, pulling the plug on its existing products in May. "We’re pouring all our energy into Works with Nest and are incredibly excited about what we’re making," wrote Revolv founders Tim Enwall and Mike Soucie. "Unfortunately, that means we can’t allocate resources to Revolv anymore and we have to shut down the service."

Shutting down Revolv does not mean that Nest is ceasing to support its products, leaving them vulnerable to bugs and other unpatched issues. It means that the $300 devices and accompanying apps will stop working completely.

As one customer puts it, Google parent company Alphabet is "intentionally bricking" the devices on May 15, 2016.

Arlo Gilbert, CEO of medical app company Televero, is infuriated by Nest's decision. He has written a Medium post about the impending closure, labelling it a "pretty blatant 'f--k you' to every person who trusted in them and bought their hardware."

Gilbert questions the grounds on which Nest can disable devices altogether. "When software and hardware are intertwined, does a warranty mean you stop supporting the hardware or does it mean that the manufacturer can intentionally disable it without consequence?" he writes. "[Nest CEO] Tony Fadell seems to believe the latter. Tony believes he has the right to reach into your home and pull the plug on your Nest products."

Business Insider reached out to Nest for comment, and a spokesperson said that "Revolv was a great first step toward the connected home, but we believe that Works with Nest is a better solution and are allocating resources toward that program."

The spokesperson declined to say how many customers would be affected, although it may not be huge. Re/code reported in 2014 that relatively "small numbers" of people downloaded the Revolv app. And it's possible that the reason for the shutdown is because the Revolv device is reliant on Nest's server support, which it is no longer willing to provide. (The spokesperson also declined to provide a technical explanation.)

But the case raises broader questions about the extent of ownership in the digital age and whether this could set a precedent for other devices going forwards.

"Which hardware will Google choose to intentionally brick next?" asks Arlo Gilbert. "If they stop supporting Android will they decide that the day after warranty expires that your phone will go dark? Is your Nexus device safe? What about your Nest fire alarm? What about your Dropcam? What about your Chromecast device?"

Tech companies are sometimes accused of "planned obsolescence" — creating a product that has an artificially limited lifespan, and will eventually become obsolete or break down. But Revolv's devices aren't stopping working naturally: Nest is deliberately pulling the plug.

Nest has been criticised by activists for this decision. Jim Killock, executive director of UK-based digital rights organisation Open Rights Group, said the shut down was "a pretty appalling way to treat customers."

He told Business Insider: "It raises significant questions about the transparency of products that bundle services with hardware, which is an increasingly common arrangement. If hardware may cease to be functional beyond a certain date, this needs to be clear at the time of purchase. Relying on a warranty provision to disable a product would seem to be an unclear and rather dishonest approach."

The closure of Revolv comes as parent company Nest faces its own problems. CEO Tony Fadell's leadership has come under criticism in recent months, with the company "plagued by a string of product problems, employee departures, and disorganization," former employees told Business Insider's Jillian D'Onfro.

Just days ago, news broke that two "key Nest veterans" are leaving, Re/code reported, the latest in a line of departures.

Source: uk.businessinsider.com
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Posted by Damien Biddulph on Tue 5th Apr 2016

John Lewis has opened applications for the firm's JLAB 2016 startup accelerator programme that aims to give newly formed technology companies the chance to gain commercial insight from one of the UK's biggest retail brands.

It will be the third year that John Lewis has accepted applications for the programme, which it runs in association with L Marks, with the aim of producing a product or service that will change for the better the way consumers shop.

"We've learnt from [previous JLAB programmes] and developed it and hope it is the best yet," John Lewis IT director Paul Coby told V3.

Coby said that the retailer received 180 applicants for last year's programme and is expecting a similar number this year.
Based in John Lewis' London headquarters, participants will work with senior mentors from John Lewis for 12 weeks, assigned according to specific industry expertise.

"Each year we highlight areas we want them to look at; there are some absolutely brilliant technologies out there whether it be focused on location services, big data or the Internet of Things. The startups really know the technology, but we can show them how the retail side works in the real world," Coby explained.

"The great thing is with JLAB is the startups don't just meet the technology people like me, they meet the buyers - those in the electrical and home technology departments, the director of retail development and director of John Lewis online - who all help to choose the finalists," he added.

The startups will also receive public feedback using customer panels.

Only five startups are selected to complete the 12 week JLAB programme which commences in July 2016, and one of the companies will get six months' free office space, as voted for by John Lewis Partners.

All of the five startups participating in JLAB will have access to capital from the dedicated microfund attached to the programme.

Each team will be eligible to apply for funding of up to £100,000 from the total pot of £200,000, in exchange for equity in their company.

Coby told V3 that there had been several success stories with JLAB, including the winner from last year, smart home technology company Peeple.

Chris Chuter, CEO of Peeple, said that JLAB had turned the startup into a global company.

"Working with John Lewis and L Marks took us to the next level, and helped us better understand and create a product for the international market," he said.

Coby said that John Lewis had invested in four out of the five startups that participated in last year's programme, one of which has an RFI out with another IT company to provide support in John Lewis stores.

"One of the great things is you can see how these companies are moving from startups to companies that are developing products and competing in the market," he said.

The categories for this year's programme include products or services for health and well-being, simplifying customers' lives, enhancing in-store customer experience, technology for kids, and a wildcard of "innovations that are so out of this world they can't be classified".

The winner will be announced at an event in September 2016.
Startups can enter for free at JLAB.

Source: v3.co.uk
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Posted by Damien Biddulph on Tue 5th Apr 2016

Hackers could steal users’ location data, finding out ‘where you are, how you got there and where you are going’, say campaigners

British mobile phone users are one data breach away from having the routines of their daily lives revealed to criminals, privacy campaigners have said.

Mobile phone networks and wireless hotspot operators are collecting detailed information on customers’ movements that reveal intimate details of their lives, two separate investigations into mobile data retention have found.

Many people unwittingly sign up to be location-tracked 24/7, unaware that the highly sensitive data this generates is being used and sold on for profit. Campaigners say that if this information were stolen by hackers, criminals could use it to target children as they leave school or homes after occupants have gone out.

It is so detailed that it can reveal customers’ gender, sexual orientation, religion and other many personal details that could present serious risks of blackmail.

“Effectively consumers are opting in to being location tracked by default,” said Geoff Revill, the founder of Krowdthink, the privacy campaign group behind one of the investigations published on Monday.

“The fact of the matter is your mobile service provider knows – without you knowing – where you are, how you got there and can figure out where you are going.”

Such precise location data would be like “gold dust” for criminals if it found its way on to the black market, said Pete Woodward, the founder of information security experts Securious.

“The information that mobile and Wi-Fi service providers hold on location tracking is an evolving and high-risk area of cybercrime that needs urgent attention by the industry,” Woodward said. “Otherwise we will face the frightening prospect that such highly sensitive data could get into the hands of the likes of kidnappers and paedophiles.”

Krowdthink’s research found that 93% of UK citizens had opted in to location tracking, giving mobile phone and wireless operators unlimited access to their whereabouts 24 hours a day.

This data, the report says, “brings the cloud into the crowd” by connecting web users’ digital lives with their physical lives, making it one of the most intrusive forms of tracking.

Yet Krowdthink’s research, and research conducted simultaneously but independently by the Open Rights Group (ORG), found that customers were not being given clear enough information about how the data is used, or opportunities to opt out of collection.

Wireless hotspots have been singled out as potential location trackers. Photograph: Jose Luis Pelaez Inc/Blend Images/Corbis
Mystery shopping trips carried out by both groups found that mobile and wireless service providers are not telling customers upfront that all their movements will be tracked and used for marketing, and often sold on to third parties.

All the mobile phone companies contacted by the ORG said they anonymise data, which means they are not legally obliged to ask for consent to use it. But the group, which campaigns for digital rights, raised questions about the efficacy of anonymising such personal information.

Often all it takes is the cross-referencing of one set of anonymised data with another set of data, such as the electoral roll, to reveal the identities of the people tracked. Jim Killock, the ORG’s executive director, said: “Mobile service providers need to collect and keep data so that they can bill us for our services.

“But just because they collect this data does not mean that they have an automatic right to process that data for other purposes without our consent. If they don’t, they are removing our right to control this data and the risks associated with their using it.”

Britain’s mobile phone industry is worth £14bn, with 93% of adults owning a mobile phone and 61% owning a smartphone. Data collected from these phones, including usage, web browsing and location histories, is used to build profiles that are used by advertisers and other undefined businesses.

Location data is collected from the cell towers of a mobile service provider when it tracks a customer to route a call to them. There are now 52,000 cell towers in Britain. In some areas they are as close as 50 metres apart.

Wireless hotspots are also potential location trackers, with many public providers opting customers into tracking by default in their terms and conditions. In many cases these hotspots will log registered customers’ location as they pass through, even if they do not sign in.

Krowdthink’s investigation found that some providers, including O2 and Vodafone, use the same privacy policy for wireless as for their mobile phone customers. The combination of the two networks enables them to track location with even greater fidelity of location tracking.

However, customers do have a legal right to opt out of location tracking for marketing purposes and, with the forthcoming European General Data Protection Regulation, will soon be able to demand that their location data is deleted.

Krowdthink and the ORG warn mobile users to turn off wireless internet when they are out to avoid disclosing their identities as they pass through hotspots. They also warn people to be aware that they could be providing information on their location when sharing digital photos and video images and downloading mobile apps.

Killock added: “Mobile phone companies should improve the transparency of their operations by making their privacy polices clearer, giving customers’ information about what exact data they are collecting, how long they will keep it for, how each particular type of data will be used, who it will be shared with and the risks associated with this.

“They should also make contracts available before the point of sale and marketing and location tracking opt-outs simpler.”

• The headline on this article was changed on 4 April 2016 to better reflect the story.

Source: theguardian.com
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Posted by Damien Biddulph on Mon 4th Apr 2016

Towel thieves, consider yourselves warned. Those handy travel-sized hotel towels may be useful to take with you (and not bring back) when you head out for a day at the beach, but soon that will no longer be an option.

Hotels nationwide have tired of a trend that leaves them missing 5 to 20% of their towels in any given month.

Enter Linen Technology Tracking, a Miami-based company that patented a washable Radio Frequency Identification (RFID) chip for hotels to sew into towels, robes and bed sheets. The chip can trigger an alarm if a guest tries to take a tagged item from the premises. The New York Times reports that three hotels in Honolulu, Manhattan and Miami have introduced the system but wish to remain unnamed.

William Serbin, the executive Vice President of Linen Technology Tracking tells the New York Times that high cotton prices led to costlier towels which served as motivation for developing an anti-theft system. He adds that the technology has a double purpose — in addition to catching thieves, it helps hotels monitor linen demand and adjust their supply accordingly.

It’s a successful system. The Honolulu hotel has saved nearly $15,000 since implementing the tags last summer and their monthly towel theft is now less than a quarter of what it was before. Can travelers hope for rapid rate reductions as a result? Probably not, but NewsFeed can dream.

Source: newsfeed.time.com
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Posted by Damien Biddulph on Mon 4th Apr 2016

Tesla CEO Elon Musk unveiled a prototype of the company's new Model 3 in a ceremony on Thursday night in Los Angeles.

Leading up to the event, droves of future customers waited in line at the company's showrooms and online to place $1,000 deposits on the company's most affordable model to date.

On Friday, Musk announced on Twitter that his company generated roughly 180,000 orders in 24 hours. Hours later, the total surpassed 230,000.

And by Saturday morning, orders were over 250,000. (He promised more updates as he gets them.)

By Musk's math, at just 180,000 orders, the automaker booked about $7.5 billion in future sales. That's based on a price of $42,000 a car.

The car's base price is about $35,000, but it is expected to launch with versions that cost well above that.

Musk is, of course, making some assumptions there, namely about how many of those who placed deposits will actually buy the car when it's ready in 2017 or 2018.

Venture capitalist David Pakman, however, tweeted a different take that still leads to some impressive numbers. If the company books 200,000 preorders and actually sells cars to 70% of those buyers at the lowest-possible price, then it means the company has just locked in $4.9 billion in future sales, with little money spent on marketing.

And regardless of the eventual sell-through, what is already clear is that — with the 200,000 preorders that Musk announced — Tesla has raked in $200 million in interest-free cash.

The company wasn't immediately available for comment on what it planned to do with those funds.

Tesla shares rose 5.2% to about $242 in early trading on Friday, but gave up some of those gains later in the day. The stock is up over 60% from a February low — in part in anticipation of the new car.

Meeting the hype
But if Tesla will live up to the hype — one analyst on Friday raised the price target on Tesla to $500 a share, according to Bloomberg — then the company still has to execute on timing and delivery of the new cars.

Tesla is promising to deliver the cars starting in late 2017, but as Business Insider's Bryan Logan notes, all of Tesla's previous vehicles — the Roadster, the Model S, and the Model X SUV — arrived late, for various reasons.

The company also has to sustain sales past the initial hype. Those deposits are fully refundable, which means that many buyers could, by late 2017 or 2018, lose interest in the car or be unable to follow up with the additional $34,000 — and up — that it will take to actually buy one.

Morgan Stanley's Adam Jonas recently predicted that Tesla would fall well short of the company's target of 500,000 annual unit sales by 2020. Jonas, a noted Tesla bull, suggested that the company would be selling closer to just under 249,000 cars annually by 2020. But that was before Thursday's bookings.

With Tesla having delivered more than 50,000 cars in 2015, reaching roughly a quarter-million would see production increase five times as much by 2020. That means that even with Jonas' conservative projection, the Model 3 will play a very substantial role in the company's future.

Source: uk.businessinsider.com
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Posted by Damien Biddulph on Mon 4th Apr 2016

Is the EU like the Qwerty keyboard?

I ask because back in 1985 Paul David wrote a paper (pdf) in which he claimed that the Qwerty keyboard was inferior to alternatives such as the Dvorak one. However, the Qwerty keyboard was adopted for reasons which aren’t relevant today – for example, in slowing typists down it reduced the frequency with which typewriter keys collided with each other. And it persists because the short-run costs of becoming accustomed to a new keyboard deter us from shifting despite the long-term advantages of doing so.

Although some people quibble with David’s example – it’s unclear whether Dvorak keyboards are actually better – the general story here is plausible. We can become locked into inferior (pdf) technologies which were first adopted by historical accident because the costs of switching to better alternatives are high. Robin Cowan claims (pdf) that this is the case with nuclear power plants in the US*.

Now, here’s the thing. If Brexit’s intelligent advocates are right, the same thing is true for the EU. They argue that our relationship with the EU is sub-optimal and might become more so and that we’d be better off (pdf) with globally free trade. However, there are short-term costs to shifting: the uncertainty caused by Brexit could dampen investment both directly and, perhaps, by raising borrowing costs.

In this sense, the EU is like the Qwerty keyboard; it’s inefficient, but we’re locked in by historical accident and the short-term costs of changing.

Which poses the question: are those short-term costs worth incurring? My hunch is no (pdf). Even if we achieved good free trade agreements, it would take many years to reap the benefits of them simply because companies would have to invest in export sales efforts in unfamiliar parts of the world, thus overcoming the force of gravity. Dietz Vollrath’s general point – that it takes many years for improvements in potential GDP to feed into actual GDP – applies especially here.

I fear, therefore, that Brexit’s advocates are under-estimating the costs of adjustment.

They’ve got form for doing so. Back in 1984 Patrick Minford argued in favour of pit closures on the grounds that unemployed miners would find work elsewhere – that the adjustment process would be swift enough to more than offset the short-term hardship. He was wrong: ex-mining communities are still depressed.

And here’s my suspicion. Perhaps in supporting Brexit free marketeers are making a mistake they often make: they under-estimate how slow and costly the transitions can be from one equilibrium to another.

* My favourite example is Brian Arthur’s story of how steam-powered cars were hard hit by an outbreak of foot and mouth disease in 1914 which closed the water troughs from which they refuelled, thus locking us into petrol engines.

March 30, 2016 | Permalink

Source: stumblingandmumbling.typepad.com
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Posted by Damien Biddulph on Mon 4th Apr 2016

Google has abruptly killed off one of its April Fools' Day "jokes" after it caused outrage online, with multiple people claiming that it lost them their jobs.

The premise of the joke was simple. In Gmail, next to the standard "Reply" button, Google added a "Mic drop" button. Using it would reply to the email, archive it — and also add a GIF of a "Despicable Me" minion dropping a mic.

"Email's great, but sometimes you just wanna hit the eject button," Google wrote in a tongue-and-cheek blog post explaining its purpose. "Like those heated threads at work, when everyone's wrong except you (obviously). Or those times when someone's seeking group approval, but your opinion is the only one that matters (amirite?). Or maybe you just nailed it, and there's nothing more to say (bam)."

But the joke backfired — fast.

Its placement directly next to the default Reply button — replacing the "Send and archive" button — meant it was easy to click by accident, especially if a user didn't understand what it was. Google's product forums are full of furious users claiming they pressed the button by accident, often on important professional emails.

Here's how the mic-drop GIF can look in a wildly inappropriate email:

One user, Abdus Salam, wrote that he had lost out on a potential job because of the GIF. "This mic drop is perhaps the most stupid thing you could possibly come up with. I have been interviewing with this company for 3 months now and mistakenly sent the email directly to guess who? The HR! Why would you do that? I so want this job; was due to start on Monday!"

Meanwhile, Allan Pashby wrote: "Thanks to Mic Drop I just lost my job. I am a writer and had a deadline to meet. I sent my articles to my boss and never heard back from her. I inadvertently sent the email using the "Mic Drop" send button. There were corrections that needed to be made on my articles and I never received her replies. My boss took offense to the Mic Drop animation and assumed that I didn't reply to her because I thought her input was petty (hence the Mic Drop). I just woke up to a very angry voicemail from her which is how I found out about this 'hilarious' prank."

And The Telegraph found a third angry user who claimed: "I just sent off an email with my resume to the first person who wanted to interview me in months ... I clicked the wrong button and sent it with the mic drop. Well, I guess I'm not getting that job. Words cannot describe how pissed off I am right now. I'm actually shaking. One click, ONE CLICK and I lost the job. Goddamnit. Not funny, google. I'm going to go cry now."

Of course, considering it is April Fools' Day, it's difficult to verify whether all these stories are true. But even if some are made up, it's pretty clear there's anger over the joke. And when you consider the sheer scale of Gmail, it's not hard to believe that the feature has caused serious problems for some people.

Google has pulled the plug, removing the feature from Gmail. In a statement, a company representative said: "Well, it looks like we pranked ourselves this year. 😟 Due to a bug, the MicDrop feature inadvertently caused more headaches than laughs. We’re truly sorry. The feature has been turned off. If you are still seeing it, please reload your Gmail page."

Source: uk.businessinsider.com
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