Discus Systems PLC - IT Support Company in Birmingham West midlands
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Posted by Damien Biddulph on Thu 3rd Oct 2013



We have been informed that O2 are experiencing a connection issue across the UK. This may affect calls and text messages.

This is not affecting all numbers and many users will not experience any difficulties.

I just wanted to make you aware and assure you, that if any of your users do experience difficulties, O2 are treating this with the highest priority and are in the process of fixing the issue.

Please feel free to contact our support team if you have any questions.

For more information please visit http://status.o2.co.uk/

Update - 04 October 00:30

Resolution Update (04 October 00:30): The two Home Location Registers have remained stable since the previous update. All of the data links to these HLR’s have now been restarted and are handling traffic normally. We’ve not seen any new issues following the recovery actions we’ve carried out.
We’ll continue to closely monitor the service throughout the night to mitigate the risk until the root cause of the initial failure has been established.

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