Discus Systems PLC - IT Support Company in Birmingham West midlands
0800 880 3360
Posted by Damien Biddulph on Mon 19th Dec 2011

  Business IT Support (4 hour response)
Server Support £166.00 + VAT per month
Workstation Support £20.00 + VAT per month
Cloud Service Support £66.00 + VAT per month
On-site Technican £680.00 + VAT per day

Please call 0800 880 3360 (01675430080) for more information or email u2us@discus.co.uk

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** Updated ** - 05/06/2018.


Some of you may remember a while back this lovely little deal from Fujitsu-Siemens (now Fujitsu)

"Fujistu-Siemens in the UK has recently announced their Lifebooks4Life program, which at first sounds a bit like some sort of gang tattoo, but turns out to be a new program that entitles you to a new laptop of the same value (adjusted 10 percent for inflation) every three years for the rest of your life. Granted, you'll be obliged to purchase a three year warranty with each new machine, and the machine must remain in warranty (you know what that means -- no cheap, off-brand RAM upgrades and absolutely no mods). But still -- a new notebook every three years for the price of a warranty? This doesn't sound like a disaster waiting to happen. Not at all. And one more caveat: you can't pass this contract on to your next of kin. Those of you in high-risk professions -- Dare Devils, Soldiers of Fortune, and contributing editors at Engadget -- might want to pass this one up."

I'm sure some of you are looking to Claim your Lifebook for Life... but have found that the website such as...



No longer actually work!

Fear not... we've done some digging for you and to claim your Lifebook4Life all you have to do to get your Lifebook for Life Claim Resolved is contact a company called Opia./ Trojan Electronics - http://www.trojan-electronics.co.uk/

eMail: help@lifebook4lifeclaims.co.uk or call 0845 094 9493

Best of luck with your new laptop - one slight catch, you need to pay for a full price warranty and it must be in warranty.

Good luck!

**Update** - 13/01/2012

You'll need wipe the laptop back to factory shipped (with the recovery disks)
They'll send you a postage note to post it back (so postage is free)
They inspect & test it for 30 days.
They then determine if its in good condition and also whether you'll get another one.

This is no way as easy as you might think - there are a lot of hoops and many places to catch you out.

**Update** - 31/07/2012

You'll also recieve a letter which might confuse things stating that you need to return the next one within a 15 day window otherwise you invalidate your claim.

So basically in conclusion you have to be really on your game to get your new laptop - sure they'll give you one but make sure you have your wits about you.

**Update** 05/06/2018

This offer is still going but it is very strict on the window, you still email help@lifebook4lifeclaims.co.uk keep in mind you'll need to return your old laptop, wait for inspection which can take anything up to 8/10 weeks and then wait another significant amount of time for the replacement to be shipped. They appear to be very loose on the original spec so you may get sent a very different machine to the original standard you purchased. Some win.. some lose. If you want to fight it out they will consider your opinion.

For example a customer of ours sent in a Fujitsu Lifebook E751 (7 series) and they replaced with  Fujitsu Lifebook E448

256Gb SSD Hard drive as opposed to the 500Gb hard drive
A smaller display. 14 inch instead of 15.6 inches.
No CD/DVD read/writer
No separate number keypad
No finger print reader
No docking station
No anytime USB Charge






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